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Bee Happy🐝 client is looking for an experienced Club Manager to develop an already busy environment into a Club of Choice in the local area, whilst maintaining a welcoming environment for the hotel residents. The successful candidate will oversee all aspects of the Club, which includes a fully equipped gymnasium, free weights room, studio, indoor pool & Spa Bath, plus 2 all-weather tennis courts, and par 3 golf course. The Spa Manager, who manages 6 treatment room, a pedicure studio and Relaxation Lounge, will also report directly to you and be a key contributor to the overall club development.
Effective day-to-day operation of the Country Club & Spa in conjunction with the Spa Manager
Deliver a superlative guest experience
Maximise Membership, Spa and retail sales
Stock control and stock-taking in line with Company requirements
Staff scheduling in line with business levels
Develop a pro-active sales culture amongst all members of the team within the Country Club & Spa
Training and development of the team to deliver a sales-led and guest-satisfaction culture
Be part of the monthly Manager on Duty schedule.
Proven ability to manage a small, varied team, preferably within a similar environment.
Sales oriented with a proven track record, preferably within a similar environment.
Prepared to be hands on and multi-task when needed.
A good understanding of how to plan and organise work and staff efficiently to overcome the varying peaks and troughs of demand.
Experience of implementing and monitoring health and safety at work legislation.
A good understanding of the regulations and legislation concerning the operation of leisure facilities.
A self-motivated work ethic and a positive outlook on life.
The flexibility to work a variety of shifts during the daytime, evenings and weekends as required.
Ability to communicate at all levels and to deal with customer feedback and complaints.
A high standard of personal presentation, integrity and attention to detail and be highly organised.
A knowledge of golf and associated rules would also be an advantage.
If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received
Due to the rural location you will need your own transport
At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.
To support and reward our staff we offer:
Generous share of the monthly Service Charge (*which is dependant upon overall sales performance)
Career development with accredited training providers
Enhanced holiday programme & reward scheme for long service
Employee Assistance Programme - Hospitality Action
Meals provided by our talented kitchen team
We have plenty of free parking
Generous 'Refer a Friend' bounty incentive
We also have amazing recognition awards for exceptional customer service
Reduced price stays in all of our hotels where you are treated like a guest no matter who you are! (after successful completion of probation period)
Discounts available for spa treatments and for food and beverage (after successful completion of probation period)
Uniform provided
Smart Pension Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts
Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker.
Job Type: Full-time
Pay: £32,000.00 per year